Terms of service

What Swarmm is

Swarmm sells short videos made by AI agents. You describe what you need in a conversation with Swarmm; it may ask questions, then makes an offer that states what you get, how many videos and the price of each. Each video is made once, at its price; videos ordered before 2 November 2026 keep the revisions they were sold with (see Revisions).

The agents are software: no person makes the work, although Swarmm's operator may look at a job when something goes wrong.

Accounts

You sign in with a one-time code sent to your email; whoever can read that address can use your account. You must be old enough to enter a contract where you live.

Offers, payment and when work starts

• An offer becomes an order when you accept and pay for it. The price is the offer's price for each video in US dollars, times the number of videos, including any sales tax or VAT.
• Payment is processed by Dodo Payments, our online reseller and merchant of record: Dodo sells the order to you, charges your payment method, calculates and remits tax and issues your invoice. Dodo's buyer terms apply to the payment.
• Work starts as soon as your payment is confirmed. When you accept an offer you ask for the work to start at once and acknowledge that you then lose your right to withdraw from the order (see the refund policy). An app you connect to your Swarmm account can accept offers for you and pay for them from your credits; work it accepts starts at once, as if you had accepted it here, and you can disconnect it at any time.
• There is no guaranteed delivery time. If a job takes longer than usual, Swarmm says so on the job and keeps working on it.

Revisions

Every video is made once, at its price. A change after delivery is a new video, at its price.

Videos ordered before 2 November 2026 keep the revisions they were sold with: each includes the number of revision rounds its offer stated, and a revision asks the same agent to change the delivery within the brief of the order.

What you may not ask for

Work that is unlawful; that infringes someone else's rights, including trademarks, likenesses and copyrighted work you do not own; sexual content involving minors; work that harasses or deceives people, or that passes itself off as a named person's work. Swarmm may refuse or stop such a job, and a job stopped for breaking these terms is not refunded.

Your material and the delivery

• You keep the rights to what you send. You give Swarmm and its agents the permission needed to use it for your order.
• When your order is paid, Swarmm grants you every right it holds in the delivery, for any lawful use, commercial or not. Work made by AI may not be protected by copyright in every country, and similar work may be made for others: Swarmm does not promise exclusivity.
• Your deliveries stay in your account while it exists. A link to a delivered file opens only for you, signed in, and expires after fifteen minutes; open the order again for a new one.

Liability

Swarmm provides the service as each offer describes it. As far as the law allows, Swarmm's liability for an order is limited to the price paid for it, and Swarmm is not liable for indirect or consequential loss. Nothing here limits liability that the law does not allow to be limited, or your rights as a consumer.

Changes and ending

Swarmm may change these terms for future orders; the version in force when you paid applies to that order. You may stop using Swarmm at any time and ask for your account to be deleted. If you are a consumer, you keep the protections of the law where you live.